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Users

Users are individuals with access to the USP Admin UI and USP REST API, who are responsible for configuring and monitoring USP. The specific permissions and Configuration Items a User has access to are determined by the User's Role.

Each user is assigned a Role that defines their level of access within the USP Manager:

  • Admin: Full access to all configuration, management, and monitoring functionality.
  • Read-only: Limited to viewing configuration and status data only.
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Users are not to be confused with Accounts. Users are administrative individuals who are responsible for USP administration and system management. Accounts are for partners (businesses, internal/external users, customers, entities, vendors, organizations) and used for client authentication.

Before You Begin

Authentication Sources

Users can be set up with Standard (username/password) authentication, which requires Users to be manually created via the USP Manager UI or API. This type of User is the one covered in the current page.

USP also supports LDAP and Single Sign-On (SSO) authentication for Users, allowing Users to log in using external services.

For more details, refer to Login Methods.

User Administration via USP Admin UI

Adding a User

To add a User, follow these steps:

  1. From the Sidebar, click General > Users.
  2. Click Add User.
  3. Complete the details for the new User using the Field Descriptions table as a guide.
  4. Click Save.

Field Descriptions

NameDescriptionSpecificationsRequired
User ID (Username)User's login credentials.
  • The field must be unique and meet the Username Pattern.
  • The User ID (Username) cannot be modified after creation.
Yes
NameUser's name.Yes
EmailUser's email address.Must be a valid email address.No
PasswordUser's login credentials.Yes
Confirm PasswordRe-entered password must match the Password field.Yes
Role

The Role for this User.

Options:

  • Read-only
  • Admin
The Role cannot be modified after creation.Yes
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Users added through the USP Admin UI have Standard as their authentication method. These Users must authenticate to USP Manager using the User ID (Username) and Password specified during creation. For information about other methods, refer to Login Methods.

Editing a User

To edit a User, follow these steps:

  1. From the Sidebar, click General > Users.
  2. Click the Username of the User you want to edit.
  3. Click the Edit button above the User details.
  4. Edit the details of the User using the Field Descriptions table as a guide.
  5. Click Save.
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The User ID (Username) and Role fields cannot be edited after creation.

User Metadata

User details include all parameters given in the Field Descriptions table above, plus the following read-only metadata:

NameDescription
IDUniversally Unique Identifier of this User.
SourceThe source against which the User is authenticated. It can be Standard or LDAP.
Created AtDate and time this User was created.
Updated AtDate and time this User was last updated.

Changing a User's Password

To change a User's password, follow these steps:

  1. From the Sidebar, click General > Users.
  2. Click the Username of the User you want to change the password for.
  3. Click the Edit button above the User details.
  4. In the Password field, enter the new password.
  5. In the Confirm Password field, re-enter the new password.
  6. Click Save.
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  • If an Admin changes another User's password, the affected User is immediately signed out and must log in again using the new credentials.
  • If any User changes their own password, their current session remains active but any other active session is terminated.

Deleting a User

To delete a User, follow these steps:

  1. From the Sidebar, click General > Users.
  2. Click the Username of the User you want to delete.
  3. Click the Delete button above the User details.
  4. You will be asked to confirm the deletion. Click Delete.
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When a User is deleted, any active sessions associated with that User are immediately terminated, and further login attempts are denied.